Privacy Policy
Last updated: January 2025
At iLovePDF (love-pdf.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF tools and services.
Information We Collect
We collect information you provide directly to us, such as: • Account information (email, name) when you register • Files you upload for processing (temporarily stored) • Payment information when you subscribe to Premium • Communication data when you contact our support team • Usage data and analytics to improve our services
How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve our PDF services • Process your files and deliver results • Process payments and manage subscriptions • Send service updates and promotional communications • Respond to your comments, questions, and requests • Analyze usage patterns to enhance user experience
Data Security
We implement industry-standard security measures to protect your data: • All data transmission is encrypted using SSL/TLS • Files are automatically deleted after processing (within 2 hours) • Secure data centers with physical and digital protection • Regular security audits and vulnerability assessments • Access controls and authentication mechanisms
Your Rights
You have the following rights regarding your personal data: • Access: Request a copy of your personal data • Correction: Update or correct inaccurate information • Deletion: Request deletion of your personal data • Portability: Receive your data in a portable format • Withdrawal: Withdraw consent for data processing • Objection: Object to certain types of processing
Cookies and Tracking
We use cookies and similar technologies to: • Keep you signed in to your account • Remember your preferences and settings • Analyze website traffic and usage patterns • Deliver relevant advertisements (with consent) You can manage cookie preferences through your browser settings.
Data Retention
We retain your data for different periods depending on its type: • Uploaded files: Deleted automatically within 2 hours after processing • Account data: Retained until account deletion • Payment records: Retained as required by law (typically 7 years) • Analytics data: Retained in anonymized form for up to 2 years
Contact Us About Privacy
If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer.
privacy@love-pdf.com